Monday, March 18, 2013

"I got the check for my car repair, but it doesn't include all the damage."

Q: "The insurance claims adjuster sent me a check for my car repair, but what if there are added repairs that still need to be made?"

If there is other accident-related damage that was missed in the initial estimate, then have the repair shop call the claims adjuster to verify the damage and authorize repair.

Here's the key part, though: That call has to happen before repairs are made, since the adjuster must verify that the damage is related to the covered accident.

If there is no verification and repairs are made, you may be responsible for paying the added costs.