Wednesday, March 6, 2019

Little-known database can affect your insurance rates

Most insurance consumers are not aware there’s a little-known database called CLUE—Comprehensive Loss Underwriting Exchange—that can affect consumers’ property and auto insurance rates without their knowledge.

What should consumers know about CLUE?
  • It’s a report generated by LexisNexis that contains up to seven years of your personal auto and property claims history. The data comes from insurance companies when they close claims you file. 
  • Insurance companies review the CLUE data and use it to set the rates they charge you. 
  • You have the right to request a free copy of your report: 

LexisNexis, Consumer Center
866-312-8076
Request your personal report online

If you find mistakes in your CLUE report that you want to dispute, contact LexisNexis Consumer Center at 888-497-0011.

Read more about CLUE.

Questions? You can contact our consumer advocates online or at 1-800-562-6900.