Thursday, December 19, 2013

Finishing up your holiday shopping? Here are a few things to consider.

What should I do if gifts are stolen from my car?

Tired after a long day of shopping and you don’t unload your car? Or did you load your car with packages that you need to mail? If you find yourself the victim of a car break-in when you have a car full of gifts, your homeowner or renter insurance will cover the contents. If you do file a claim, make sure you have receipts for what was stolen, and you should be prepared to turn in a copy of the police report, if one exists. Damage to your car would be covered by your auto insurance.

Read more about understanding your auto insurance.

Is warranty worth buying for gifts or high-ticket items?

We encourage consumers to carefully read the terms of the warranty before making a decision. We also encourage consumers to find out if a warranty company is registered to do business in Washington state.

Complaints we get from consumers generally focus on warranty claims that the companies say aren’t covered, or consumers requesting a refund when they change their mind about the warranty. The warranty contract will tell consumers how they can request a refund; state law requires a 10-business-day window to request a refund of a warranty.

If you are unhappy with the service you receive with a warranty you purchase, you can file a complaint with us.

Read more about warranties and service contracts.