Monday, March 5, 2012

It's National Consumer Protection Week - March 4-10

Have you ever had your insurance claim denied or maybe you filed a claim and received less than you thought you deserved. Ever have trouble reading an insurance policy? If you're reading this now, you know about the Office of the Insurance Commissioner and the services we provide. But you probably know a handful of people who've never heard of us.

This week (March 4-10) is National Consumer Protection Week. Tell a friend about our consumer services and follow us on Facebook.

More than 500 people a month file complaints with us. Last year alone, we recovered more than $8.5 million for Washington state insurance consumers who had their claims denied or delayed.

Just in last few months we helped:

  • A Redmond consumer get a $29,000 health insurance claim paid

  • A Lake Stevens consumer collect an additional $2,553 on an auto claim

  • A Rochester consumer get a $7,574 refund on their auto warranty

  • A Sammamish consumer get their homeowners policy reinstated
Maybe we can help you! If you or someone you know has an insurance question or complaint, visit We take complaints online and you can track our progress 24 hours a day, seven days a week. Or call our Insurance Consumer Hotline at 1-800-562-6900, Monday-Friday, 8 a.m. -5 p.m.