Michel Anthony James, an independent contractor working as an agent for State Farm, is believed to have deposited checks from more than 40 policyholders into his own business bank account. State Farm discovered the problems when it audited James' accounts.
Based on a subsequent iinvestigation by Insurance Commissioner Mike Kreidler's Special Investigations Unit, James:
- failed to apply premiums to policies,
- wrongly withdrew cash from his premium fund account (which is where those policyholder checks were supposed to go),
- failed to refund overpayments to policyholders,
- and violated contractual agreements with State Farm.